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Law Office of Lainey Feingold
Lainey Feingold is a disability rights lawyer who works primarily with the blind and visually impaired community on technology and information access issues. She is nationally recognized for negotiating landmark accessibility agreements and for pioneering the collaborative advocacy and dispute resolution method known as structured negotiation. Several dozen disability rights settlement agreements reached by structured negotiation are included on the Clearinghouse. They concern accessible pedestrian signals; braille, audio recording, and other accessible document formats; accessible credit card swipe machines and other point of sale accessibility issues; talking ATMs; and web accessibility.
The below cases represent a special subset of the full Clearinghouse collection.
Your search returned 35 results Save Search As:       
1 Cinemark Audio Description Settlement
NA (No Court)
Filed 2012 - Closed 2012
Cinemark USA
Disability Rights-Pub. Accom.
DR-CA-0041
Coding Complete
In this out-of-court settlement, in September 2012, blind moviegoers and the California Council for the Blind reached an agreement with Cinemark, a large movie theater chain, after a complaint about the inaccessibility of Cinemark's movies. Cinemark agreed to install audio description, which provides vocal description of key visual aspects of a ... [view]
2 American Cancer Society Accessible Website and Alternative Formats Agreement and Extension Agreement
Not applicable (No Court)
Filed 2011 - Case Ongoing
The American Cancer Society
Disability Rights-Pub. Accom.
DR-GA-0003
Atlanta
Coding Complete
In early 2009, the American Council for the Blind (ACB) notified the American Cancer Society that it believed the Cancer Society websites were insufficiently accessible to blind users and therefore in violation of the Americans with Disabilities Act. The Cancer Society accepted the ACB's offer to engage in cooperative structured negotiations ... [view]
3 Best Buy POS Settlement Agreement
N/A (No Court)
Filed 2010 - Closed 2011
Best Buy Stores, L.P.
Best Buy
Disability Rights-Pub. Accom.
DR-MN-0001
Hennepin County
Coding Complete
Claimants, nonprofits representing the interest of the visually impaired, sent a letter to Best Buy claiming that the electronics retailer failed to comply with various federal and state disability access statutes. Keypads used on the point of sale devices (credit card readers) at Best Buy stores featured only a digital screen, which is impossible ... [view]
4 Charles Schwab Website Accessibility Settlement Agreement
N/A (No Court)
Filed 2010 - Closed 2012
Charles Schwab & Co. Inc.
Charles Schwab
Disability Rights-Pub. Accom.
DR-CA-0042
San Francisco
Coding Complete
In 2010, attorneys representing a visually impaired individual in California entered into negotiations with Charles Schwab, the nationwide banking and brokerage company. The negotiations concerned the usability of the company's website, which was difficult to use for individuals who are blind or visually impaired. The parties agreed on corrective ... [view]
5 Major League Baseball Web Accessibility
N/A (No Court)
Filed 2010 - Closed 2012
MLB Advanced Media, L.P.
Major League Baseball
Disability Rights-Pub. Accom.
DR-NY-0005
New York County
Coding Complete
In 2011, the American Council for the Blind and their Massachusetts and California affiliates entered into negotiations with Major League Baseball (MLB), the association that runs North American professional baseball. Specifically, the parties sought to expand and continue efforts to provide accessibility technology for fans with visual ... [view]
6 Staples Accessible Web Site and Point of Sale Settlement Agreement
NA (No Court)
Filed 2009 - Closed 2010
Staples
Disability Rights-Pub. Accom.
DR-CA-0007
Coding Complete
During 2008, public interest attorneys representing the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), the California Council of the Blind (CCB), and the Bay State Council of the Blind (BSCB) used structured negotiation to establish a settlement agreement with the publicly traded office supply company Staples ... [view]
7 Target Point of Sale Settlement Agreement
NA (No Court)
Filed 2009 - Closed
Target Corporation
Disability Rights-Pub. Accom.
DR-CA-0021
Coding Complete
In 2009, attorneys representing people who are blind or low vision entered into structured negotiations with Target Corporation regarding accommodations for blind and visually impaired customers. On May 14, 2009, the parties entered into a settlement agreement. Under the terms of the settlement, Target agreed to make changes to its payment ... [view]
8 CVS Accessible Web Site and Point of Sale Agreement
N/A (No Court)
Filed 2009 - Closed 2010
CVS Pharmacy, Inc.
CVS Caremark Corporation
Disability Rights-Pub. Accom.
DR-RI-0001
Providence County
Coding Complete
Claimants, nonprofits representing blind and low vision individuals, entered into negotiations with CVS Caremark, a nationwide pharmacy and retailer. Keypads used on the point of sale devices (credit card readers) at CVS locations featured only digital keys on a touch screen. Such screens are impossible to use for those visually impaired ... [view]
9 Dollar General Settlement Agreement
NA (No Court)
Filed 2008 - Case Ongoing
Dollar General
Disability Rights-Pub. Accom.
DR-DC-0002
Washington DC
Coding Complete
This is an out-of-court settlement relating to visual accessibility at Dollar General Stores. Clients of American Council of the Blind (ACB) and American Foundation for the Blind (AFB) claimed that they and other blind and visually-impaired persons were denied full access to the services provided by the Dollar General Stores because of the ... [view]
10 TCF Bank Talking ATM and Alternative Formats Settlement
NA (No Court)
Filed 2008 - Closed 2008
TCF Bank
Disability Rights-Pub. Accom.
DR-IL-0001
Coding Complete
On October 1, 2008, the blind community, represented by Lainey Feingold and attorneys from Equip for Equality in Chicago entered into a settlement agreement with TCF Bank. The parties negotiated the settlement using structured negotiations. Under the terms of the agreement, TCF agreed to install talking ATMs so that blind people could use the ... [view]
11 University of California San Francisco Medical Center Settlement Agreement
Not applicable (No Court)
Filed 2008 - Closed
Regents of the University of California
University of California San Francisco Medical Center
Disability Rights-Pub. Accom.
DR-CA-0045
Coding Complete
A dispute arose between August Longo, a disability rights activist, and the University of California San Francisco Medical Center, as to whether UCSF provided him and other persons with disabilities sufficient access to the premises, patient care facilities, equipment, programs, and services of UCSF Medical Center as required by Title II of the ... [view]
12 7-Eleven Point of Sale Agreement
NA (No Court)
Filed 2007 - Closed 2009
7-Eleven
Disability Rights-Pub. Accom.
DR-CA-0010
Coding Complete
In 2007, attorneys representing blind and visually impaired persons entered into structured negotiations with 7-Eleven stores. On October 31, 2007, the parties entered into a settlement agreement. Under the terms of the agreement, 7-Eleven agreed to put equipment in every store in the U.S. so that blind people can enter PINs (secret codes) when ... [view]
13 San Francisco APS Agreement
NA (No Court)
Filed 2007 - Closed 2010
City of San Francisco
Disability Rights-Pub. Accom.
DR-CA-0011
San Francisco
Coding Complete
In 2007, attorneys representing blind and visually impaired persons entered into structured negotiations with the City of San Francisco. On May 16, 2007, the parties entered into a settlement agreement about the city's Accessible Pedestrian Signals. These signals, also called APS, make a sound when the walk sign is on. The signals also vibrate ... [view]
14 RadioShack POS and Web Agreement
NA (No Court)
Filed 2007 - Closed 2008
RadioShack
Disability Rights-Pub. Accom.
DR-CA-0012
Coding Complete
In 2007, attorneys representing blind and visually impaired persons engaged in structured negotiations with RadioShack. On May 1, 2007, the parties entered into a settlement agreement. Under the terms of the agreement, RadioShack agreed to add keys to its payment devices that a person could feel so that blind people could use payment cards and ... [view]
15 UCSF Medical Center Settlement Agreement
NA (No Court)
Filed 2006 - Closed 2010
University of California, San Francisco
Disability Rights-Pub. Accom.
DR-CA-0008
San Francisco
Coding Complete
In 2006, attorneys representing individuals with visual impairments, hearing impairments, speech impairments, and other disabilities that limit or make difficult the major life activities of seeing, hearing, speaking, reading, and communicating entered into structured negotiations with the University of California, San Francsico (UCSF). The ... [view]
16 Safeway POS Agreement
NA (No Court)
Filed 2006 - Closed 2006
Safeway Inc.
Disability Rights-Pub. Accom.
DR-CA-0013
Coding Complete
In 2006, blind and visually impaired persons entered into structured negotiations with Safeway, Inc. On September 30, 2006, the parties entered into a settlement agreement. Under the terms of the agreement, Safeway agreed to make changes in all of its United States locations so that blind people can pay for things with payment cards and enter ... [view]
17 Trader Joe’s Point of Sale Agreement and Amendment
N/A (No Court)
Filed 2006 - Closed
Trader Joes
Disability Rights-Pub. Accom.
DR-CA-0044
Coding Complete
In 2006, the American Council of the Blind (ACB), the California Council of the Blind (CCB) and the American Foundation for the Blind (AFB) entered negotiations with Trader Joe's Company, Inc. claiming that the grocer failed to comply with disability statutes. Keypads used on the point of sale devices (credit card readers) at Trader Joe's stores ... [view]
18 Rite Aid Accessible Web and Point of Sale Agreement
NA (No Court)
Filed 2005 - Closed
Rite Aid
Disability Rights-Pub. Accom.
DR-CA-0005
Coding Complete
In April 2005, several non-profit organizations, including the American Foundation for the Blind, American Council of the Blind and California Council of the Blind, contacted Rite Aid to express concern about difficulties that its customers with visual impairments and other disabilities were having with the use of Rite Aid's Point of Sale (POS) ... [view]
19 Accessible Credit Reports Agreement
NA (No Court)
Filed 2005 - Closed 2011
Equifax Information Services LLC
Disability Rights-Pub. Accom.
DR-CA-0009
Coding Complete
In April 2005, attorneys representing individuals who were blind or visually impaired entered into structured negotiations with Equifax Information Services LLC ("Equifax"), Experian Information Solutions, Inc. ("Experian"), and TransUnion LLC ("TransUnion"). In September 2005, the parties entered into a settlement agreement. Under the terms ... [view]
20 Wal-Mart POS Agreement
NA (No Court)
Filed 2005 - Closed 2005
Wal-Mart Stores, Inc.
Disability Rights-Pub. Accom.
DR-CA-0015
Coding Complete
In 2005, attorneys for the blind community entered into structured negotiations with Wal-Mart. On October 15, 2005, the parties entered into a settlement agreement. Under the terms of the agreement, Wal-Mart agreed to make changes to its payment devices so blind people could pay for things with payment cards and enter PINs. In order to ... [view]
21 LaSalle Final Agreement
NA (No Court)
Filed 2005 - Closed 2008
LaSalle Bank National Association and Standard Federal Bank National Association
LaSalle Bank Corporation
Disability Rights-Pub. Accom.
DR-IL-0002
Chicago
Coding Complete
In 2004, attorneys representing blind or visually impaired persons in Illinois entered into structured negotiations with LaSalle Bank. On February 3, 2005, the parties entered into a settlement agreement. Under the terms of the settlement, LaSalle agreed to install Talking ATMs so that blind people could use an ATM without assistance. The bank ... [view]
22 American Express Braille and Large Print Agreement
NA (No Court)
Filed 2005 - Closed 2008
American Express Travel Related Services Company, Inc.
Disability Rights-Pub. Accom.
DR-CA-0016
Coding Complete
In 2004, attorneys representing the blind community entered into structured negotiations with American Express regarding the company's accommodations for blind and visually impaired customers. On March 25, 2005, the parties entered into a settlement agreement. Under the terms of the agreement, American Express agreed to provide Braille and Large ... [view]
23 7-Eleven Talking V-com Agreement
NA (No Court)
Filed 2004 - Closed 2004
7-Eleven, Inc.
Disability Rights-Pub. Accom.
DR-CA-0017
Coding Complete
In 2004, attorneys representing blind and visually impaired persons entered into structured negotiations with 7-Eleven Inc. regarding the accessibility of the defendant's stores to blind and visually impaired patrons. On August 31, 2004, the parties entered into a settlement agreement. Under the terms of the settlement, 7-Eleven agreed to make ... [view]
24 American Express Talking ATM Agreement
NA (No Court)
Filed 2004 - Closed 2004
American Express ATM Holdings, Inc.
Disability Rights-Pub. Accom.
DR-CA-0018
Coding Complete
In 2004, attorneys representing the blind community entered into structured negotiations with American Express ATM Holdings, Inc. regarding access to ATMs for blind and visually impaired people. On July 26, 2004, the parties entered into a settlement agreement. Under the terms of the settlement, the company agreed to make its ATMs talk so that ... [view]
25 Bank One Final Agreement
NA (No Court)
Filed 2003 - Closed
Bank One
Disability Rights-Pub. Accom.
DR-OH-0001
Columbus
Coding Complete
In 2001, attorneys representing the blind community entered into structured negotiations with Bank One. On April 15, 2001, the parties entered into a settlement agreement. Under the terms of the agreement, the bank agreed to install Talking ATMs that could be used by blind and visually impaired people. The bank also agreed to give blind people ... [view]
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