In July 2004 the Saint Louis District Office of the EEOC filed this lawsuit against Convergys Customer Management Group, Inc. in the U.S. District Court for the Eastern District of Missouri alleging discrimination on the basis of physical disability in violation of the Americans with Disabilities Act and Title VII of the Civil Rights Act of 1964. Specifically, the complaint alleged the defendant failed to reasonably accommodate the complainant's physical disability. Following extensive discovery and the granting of a partial motion for summary judgment in the defendant's favor, the dispute was tried before a jury in April 2006. The jury returned a verdict in favor of the plaintiff, which the defendant appealed to the U.S. Court of Appeals for the Eighth Circuit. The Eighth Circuit Court of Appeals affirmed the District Court's decision.

The judgment required the defendant to: provide a neutral recommendation to the complaining party and pay $159,040.60 in damages, costs and attorney's fees to the complaining party and the EEOC.

David Friedman - 06/09/2008


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