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Case Name
EEOC v. CONVERGYS CUSTOMER MANAGEMENT GROUP, INC.
EE-MO-0024
Docket / Court
4:04-cv-00846-CAS ( E.D. Mo. )
State/Territory
Missouri
Case Type(s)
Disability Rights-Pub. Accom.
Equal Employment
Special Collection
EEOC Study -- in sample
Attorney Organization
EEOC
Case Summary
In July 2004 the Saint Louis District Office of the EEOC filed this lawsuit against Convergys Customer Management Group, Inc. in the U.S. District Court for the Eastern District of Missouri alleging discrimination on the basis of physical disability in violation of the Americans with Disabilities ...
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In July 2004 the Saint Louis District Office of the EEOC filed this lawsuit against Convergys Customer Management Group, Inc. in the U.S. District Court for the Eastern District of Missouri alleging discrimination on the basis of physical disability in violation of the Americans with Disabilities Act and Title VII of the Civil Rights Act of 1964. Specifically, the complaint alleged the defendant failed to reasonably accommodate the complainant's physical disability. Following extensive discovery and the granting of a partial motion for summary judgment in the defendant's favor, the dispute was tried before a jury in April 2006. The jury returned a verdict in favor of the plaintiff, which the defendant appealed to the U.S. Court of Appeals for the Eighth Circuit. The Eighth Circuit Court of Appeals affirmed the District Court's decision.
The judgment required the defendant to: provide a neutral recommendation to the complaining party and pay $159,040.60 in damages, costs and attorney's fees to the complaining party and the EEOC.
David Friedman - 06/09/2008
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Issues and Causes of Action
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Issues
Content of Injunction
Neutral/Positive Reference
Discrimination-area
Accommodation / Leave
Discharge / Constructive Discharge / Layoff
Discrimination-basis
Disability (inc. reasonable accommodations)
EEOC-centric
Direct Suit on Merits
Private Party intervened in EEOC suit
General
Disparate Treatment
Plaintiff Type
EEOC Plaintiff
Private Plaintiff
Causes of Action
Americans with Disabilities Act (ADA), 42 U.S.C. ยงยง 12111 et seq.
Case Details
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Defendant(s)
Convergys Customer Management Group, Inc.
Plaintiff Description
Equal Employment Opportunity Commission, on behalf of one or more workers.
Indexed Lawyer Organizations
EEOC
Class action status sought
No
Class action status granted
No
Filed Pro Se
No
Prevailing Party
Plaintiff
Public Int. Lawyer
Yes
Nature of Relief
Damages
Injunction / Injunctive-like Settlement
Source of Relief
Litigation
Filed
07/08/2004
Case Closing Year
2007
Case Ongoing
No
Additional Resources
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Documents
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Court
Docket(s)
U.S. Court of Appeals
03/15/2007
06-2874
EE-MO-0024-9001.pdf
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Detail
E.D. Mo.
09/17/2007
4:04-cv-00846-CAS
EE-MO-0024-9000.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
General Documents
E.D. Mo.
07/08/2004
Complaint [ECF# 1-1]
EE-MO-0024-0001.pdf
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Detail
E.D. Mo.
08/10/2004
Plaintiff-Intervener's Complaint [ECF# 7]
EE-MO-0024-0002.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
11/16/2004
Plaintiff-Intervener's Motion to Intervene [ECF# 17]
EE-MO-0024-0004.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
12/10/2004
Memorandum and Order [Granting Motion to Intervene] [ECF# 18]
EE-MO-0024-0005.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
01/19/2006
Memorandum and Order [ECF# 67]
EE-MO-0024-0019.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
01/19/2006
Partial Judgment [ECF# 68]
EE-MO-0024-0018.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
04/06/2006
Memorandum and Order [Denying Pltf's Motion to Amended Judgment] [ECF# 125]
EE-MO-0024-0021.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
04/12/2006
[Order Denying] Defendant's Motion for Judgment as a Matter of Law as to Plaintiff's Claim for Compensatory Damages [ECF# 135]
EE-MO-0024-0023.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
04/12/2006
[Order Denying] Motion for Directed Verdict [ECF# 137]
EE-MO-0024-0025.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
04/18/2006
Judgment in a Civil Case [ECF# 141]
EE-MO-0024-0026.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
07/07/2006
Amended Judgment [ECF# 170]
(2006 WL 2345541)
EE-MO-0024-0036.pdf
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WESTLAW
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Detail
Source: PACER [Public Access to Court Electronic Records]
E.D. Mo.
07/13/2006
Notice of Appeal to United States Court of Appeals for the Eighth Circuit [ECF# 175]
EE-MO-0024-0037.pdf
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Detail
Source: PACER [Public Access to Court Electronic Records]
U.S. Court of Appeals
07/06/2007
Appellate Opinion
(491 F.3d 790)
EE-MO-0024-0038.pdf
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WESTLAW
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LEXIS
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Detail
People
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Judges
Shaw, Charles Alexander
(E.D. Mo.)
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EE-MO-0024-9001
Plaintiff's Lawyers
Fagras, Michael J.
(Missouri)
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EE-MO-0024-9001
Johnson, Robert G.
(Missouri)
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EE-MO-0024-9001
Seely, Barbara A.
(Missouri)
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EE-MO-0024-9001
Starr, Susan L.P.
(District of Columbia)
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EE-MO-0024-9001
Suhre, John F.
(District of Columbia)
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EE-MO-0024-9001
Defendant's Lawyers
Bonacorsi, Mary M.
(Missouri)
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EE-MO-0024-9001
Freeman, Erica L.
(Missouri)
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EE-MO-0024-9001
Jordan, Laura M.
(Missouri)
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EE-MO-0024-9001
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