In 2010, attorneys representing a visually impaired individual in California entered into negotiations with Charles Schwab, the nationwide banking and brokerage company. The negotiations concerned the usability of the company's website, which was difficult to use for individuals who are blind or ...
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In 2010, attorneys representing a visually impaired individual in California entered into negotiations with Charles Schwab, the nationwide banking and brokerage company. The negotiations concerned the usability of the company's website, which was difficult to use for individuals who are blind or visually impaired. The parties agreed on corrective measures, which took effect on October 20th, 2011.
Charles Schwab agreed to adopt the Web Content Accessibility Guidelines 2.0 AA, which constitutes a series of practices that make websites usable for the visually impaired as well as individuals with mobility issues. The guidelines will support systems such as screen readers for those who cannot see as well as systems that allow users who cannot use a mouse to navigate their webpages. Additionally, the company will provide training to employees to assist the visually impaired where additional issues persist.
Abe Hiatt - 02/27/2013
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