University of Michigan Law School
Civil Rights Litigation Clearinghouse
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Case Name American Express Talking ATM Agreement DR-CA-0018
Docket / Court NA ( No Court )
State/Territory California
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Law Office of Lainey Feingold
Case Summary
In 2004, attorneys representing the blind community entered into structured negotiations with American Express ATM Holdings, Inc. regarding access to ATMs for blind and visually impaired people. On July 26, 2004, the parties entered into a settlement agreement.

Under the terms of the ... read more >
In 2004, attorneys representing the blind community entered into structured negotiations with American Express ATM Holdings, Inc. regarding access to ATMs for blind and visually impaired people. On July 26, 2004, the parties entered into a settlement agreement.

Under the terms of the settlement, the company agreed to make its ATMs talk so that blind people could use them. The schedule specified in the agreement stipulated that American Express ATMs would be 100% in compliance with the agreement by December 31, 2008. This was the first agreement in the United States in which a non-bank ATM owner agreed to make its ATMs accessible to blind users.

Kristen Sagar - 05/13/2009


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Issues and Causes of Action
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Issues
Plaintiff Type
Private Plaintiff
Special Case Type
Out-of-court
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. ยงยง 12111 et seq.
Defendant(s) American Express ATM Holdings, Inc.
Plaintiff Description any individual who is blind or vision-impaired and who has used, has been deterred from using, or would like to use American Express ATMs
Indexed Lawyer Organizations Law Office of Lainey Feingold
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer Yes
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 2004 - n/a
Case Closing Year 2004
Case Ongoing No
Additional Resources
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  Pierce County v. Washington
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  Bravo v. Board of Commissioners of Dona Ana County
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  Montgomery Public Schools
http://www.bazelon.org
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By: The Bazelon Center (The Bazelon Center)
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  Missouri P&A and Scaletty v. Carnahan
http://www.bazelon.org/missouri-pa-and-scaletty-v-carnahan/
Date: 2017
By: The Bazelon Center (The Bazelon Center)
[ Detail ] [ External Link ]

Docket(s)
No docket sheet currently in the collection
General Documents
Settlement Agreement
DR-CA-0018-0001.pdf | External Link | Detail
Date: 07/26/2004
Source: Lainey Feingold website
American Express Braille Press Release
DR-CA-0018-0002.pdf | Detail
Date: 06/09/2005
Source: Lainey Feingold website
Plaintiff's Lawyers Dardarian, Linda M. (California)
DR-CA-0018-0001
Feingold, Lainey [Elaine] (California)
DR-CA-0018-0001

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