University of Michigan Law School
Civil Rights Litigation Clearinghouse
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Case Name 7-Eleven Talking V-com Agreement DR-CA-0017
Docket / Court NA ( No Court )
State/Territory California
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Law Office of Lainey Feingold
Case Summary
In 2004, attorneys representing blind and visually impaired persons entered into structured negotiations with 7-Eleven Inc. regarding the accessibility of the defendant's stores to blind and visually impaired patrons. On August 31, 2004, the parties entered into a settlement agreement.

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In 2004, attorneys representing blind and visually impaired persons entered into structured negotiations with 7-Eleven Inc. regarding the accessibility of the defendant's stores to blind and visually impaired patrons. On August 31, 2004, the parties entered into a settlement agreement.

Under the terms of the settlement, 7-Eleven agreed to make the ATMs in its stores talk so that blind people could use them. (These ATMs are called V-coms.) This was the first agreement in the country about Talking ATMs with a company that was not a bank. 7-Eleven also agreed to update its toll-free phone line and website to inform users about the locations of Talking Vcoms and Talking ATMs at 7-Eleven Stores.

Kristen Sagar - 05/13/2009


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Issues and Causes of Action
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Issues
Plaintiff Type
Private Plaintiff
Special Case Type
Out-of-court
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12111 et seq.
Defendant(s) 7-Eleven, Inc.
Plaintiff Description any individual who is blind or vision-impaired and who has used, has been deterred from using, or would like to use automated financial service centers currently branded as Vcom kiosks in 7-Eleven retail stores throughout the United States (”Vcoms”)
Indexed Lawyer Organizations Law Office of Lainey Feingold
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer Yes
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 2004 - n/a
Case Closing Year 2004
Case Ongoing No
Additional Resources
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  Pierce County v. Washington
www.bazelon.org
Date: 2017
By: The Bazelon Center (The Bazelon Center)
[ Detail ] [ External Link ]

  Bravo v. Board of Commissioners of Dona Ana County
http://www.bazelon.org/
Date: 2017
By: The Bazelon Center (The Bazelon Center)
[ Detail ] [ External Link ]

  Montgomery Public Schools
http://www.bazelon.org
Date: 2017
By: The Bazelon Center (The Bazelon Center)
[ Detail ] [ External Link ]

  Missouri P&A and Scaletty v. Carnahan
http://www.bazelon.org/missouri-pa-and-scaletty-v-carnahan/
Date: 2017
By: The Bazelon Center (The Bazelon Center)
[ Detail ] [ External Link ]

Docket(s)
No docket sheet currently in the collection
General Documents
Settlement Agreement
DR-CA-0017-0001.pdf | External Link | Detail
Date: 08/31/2004
Source: Lainey Feingold website
Plaintiff's Lawyers Dardarian, Linda M. (California)
DR-CA-0017-0001
Feingold, Lainey [Elaine] (California)
DR-CA-0017-0001
Defendant's Lawyers Fox, John C. (California)
DR-CA-0017-0001
Gasaway, Rankin (Texas)
DR-CA-0017-0001

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