In 2000, attorneys representing blind and visually impaired persons entered into structured negotiations with Bank of America. On March 14, 2000, the parties entered into a settlement agreement.
Under the terms of the agreement, Bank of America agreed to make its ATMs in California and ...
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In 2000, attorneys representing blind and visually impaired persons entered into structured negotiations with Bank of America. On March 14, 2000, the parties entered into a settlement agreement.
Under the terms of the agreement, Bank of America agreed to make its ATMs in California and Florida talk so that blind people could use them. The bank also agreed to make its website blind-accessible. This was the first time a bank agreed to put talking ATMs in more than one state and the first time a bank agreed to make its website blind-accessible.
Addendums to this agreement were signed in September 2001 and July 2006. These addendums expanded Bank of America's responsibility, and the bank agreed to install talking ATMs nationwide, bringing 100% of American Express-owned machines in line with the blind-accessible agreement. As of the time of this summary, Bank of America is in the process of accomplishing this.
Kristen Sagar - 05/12/2009
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