This is an out-of-court settlement relating to visual accessibility at Dollar General Stores. Clients of American Council of the Blind (ACB) and American Foundation for the Blind (AFB) claimed that they and other blind and visually-impaired persons were denied full access to the services provided by the Dollar General Stores because of the inaccessibility of certain Point of Sale (POS) devices.

On October 27, 2008, the parties entered into the agreement to resolve the claims and to avoid litigation. Dollar General denied that it had violated or failed to comply with any provisions of the Americans with Disabilities Act of 1990, 42 U.S.C. § 12101, and the Title III implementing regulations, and any applicable laws of any state relating to accessibility for persons with disabilities to public accommodations, any regulations or guidelines promulgated pursuant to those statutes, or any other applicable laws, regulations, or legal requirements. Nonetheless, under the terms of the agreement, Dollar General agreed to put equipment in every store in the U.S. so that blind people could enter their PINs (secret codes) when using their debit cards. Dollar General agreed to install keypads in more than 8,000 stores by January 2010. The keypads were to have raised dots on the "five" key, similar to the keypads on many telephones.

Dollar General installed the tactile devices in all of Dollar General's stores in the United States.

Kristen Sagar - 05/11/2009
Ginny Lee - 03/18/2017


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