Case: Staples Accessible Web Site and Point of Sale Settlement Agreement

NA | No Court

Filed Date: 2009

Closed Date: 2010

Clearinghouse coding complete

Case Summary

During 2008, public interest attorneys representing the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), the California Council of the Blind (CCB), and the Bay State Council of the Blind (BSCB) used structured negotiation to establish a settlement agreement with the publicly traded office supply company Staples. Under the settlement, Staples agreed to install tactile point of sale devices at all of its California stores by December 31, 2009, and in all of the r…

During 2008, public interest attorneys representing the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), the California Council of the Blind (CCB), and the Bay State Council of the Blind (BSCB) used structured negotiation to establish a settlement agreement with the publicly traded office supply company Staples.

Under the settlement, Staples agreed to install tactile point of sale devices at all of its California stores by December 31, 2009, and in all of the rest of its stores nationwide by no later than April 30, 2010. The tactile POS machines have tactile keys arranged like a standard telephone keypad, and allow blind and visually impaired customers to independently enter PINs and other confidential information when purchasing products at Staples stores. Under the Settlement Agreement, Staples will also upgrade its commercial web site by no later than June 30, 2009 to make it compliant with Priorities 1 and 2 of the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium.

Because there is no record of any disputes between the parties regarding compliance with the agreement, it appears that Staples satisfied its obligations by April 30, 2010.

Summary Authors

Kristen Sagar (5/11/2009)

People


Attorney for Plaintiff

Dardarian, Linda M. (California)

Feingold, Lainey [Elaine] (California)

Attorney for Defendant

Storms, Merrill F. Jr. (California)

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Documents in the Clearinghouse

Document

Press Release

Staples Accessible Web Site and Point of Sale Press Release

April 23, 2009

April 23, 2009

Press Release

Settlement Agreement

None

None

Settlement Agreement

Docket

Last updated Aug. 30, 2023, 2:27 p.m.

Docket sheet not available via the Clearinghouse.

Case Details

State / Territory: California

Case Type(s):

Disability Rights

Key Dates

Filing Date: 2009

Closing Date: 2010

Case Ongoing: No

Plaintiffs

Plaintiff Description:

People with vision loss.

Plaintiff Type(s):

Private Plaintiff

Attorney Organizations:

Law Office of Lainey Feingold

Public Interest Lawyer: Yes

Filed Pro Se: No

Class Action Sought: No

Class Action Outcome: Not sought

Defendants

Staples, Private Entity/Person

Case Details

Causes of Action:

Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12111 et seq.

Special Case Type(s):

Out-of-court

Available Documents:

Injunctive (or Injunctive-like) Relief

Outcome

Prevailing Party: Plaintiff

Nature of Relief:

Injunction / Injunctive-like Settlement

Source of Relief:

Settlement

Form of Settlement:

Private Settlement Agreement

Order Duration: 2009 - 2010

Content of Injunction:

Implement complaint/dispute resolution process

Required disclosure

Training

Issues

Disability and Disability Rights:

Visual impairment

Discrimination-basis:

Disability (inc. reasonable accommodations)

Type of Facility:

Non-government for-profit