University of Michigan Law School
Civil Rights Litigation Clearinghouse
new search
page permalink
Case Name Citibank Preliminary Talking ATM agreement (California Council of the Blind) DR-CA-0004
Docket / Court NA ( No Court )
State/Territory California
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Disability Rights Education & Defense Fund (DREDF)
Law Office of Lainey Feingold
Case Summary
In the late 1990's, the claimant parties--various vision-impaired customers of Citibank as well as the California Council of the Blind--sent a letter to Citibank in which they claimed that the bank had failed to adequately accommodate the needs of vision-impaired customers with respect to automatic ... read more >
In the late 1990's, the claimant parties--various vision-impaired customers of Citibank as well as the California Council of the Blind--sent a letter to Citibank in which they claimed that the bank had failed to adequately accommodate the needs of vision-impaired customers with respect to automatic teller machines (ATM). In response, Citibank informed the claimants that it wished to provide equal access for vision-impaired persons to ATM services, and the parties entered into structured negotiations.

At the conclusion of the negotiations, the parties entered into an agreement. The Citibank Preliminary Talking ATM agreement was the first agreement in the United States in which a bank agreed to install talking ATMs. Under the terms of the agreement, Citibank was to use its best efforts to initiate a six-month pilot test of the on-premises talking ATMs, making reports to the claimants every 60 days on progress.

On April 1, 2001, the parties entered into a second agreement. Under this second document, the bank agreed to install talking ATMs at all of its United States branch locations.

Kristen Sagar - 05/16/2009


compress summary

- click to show/hide ALL -
Issues and Causes of Action
click to show/hide detail
Issues
Plaintiff Type
Private Plaintiff
Special Case Type
Out-of-court
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. ยงยง 12111 et seq.
Defendant(s) Citibank
Plaintiff Description blind and visually impaired Californians
Indexed Lawyer Organizations Disability Rights Education & Defense Fund (DREDF)
Law Office of Lainey Feingold
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer Yes
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 1999 - n/a
Case Ongoing No
Additional Resources
click to show/hide detail
  Pierce County v. Washington
www.bazelon.org
Date: 2017
By: The Bazelon Center (The Bazelon Center)
[ Detail ] [ External Link ]

  Bravo v. Board of Commissioners of Dona Ana County
http://www.bazelon.org/
Date: 2017
By: The Bazelon Center (The Bazelon Center)
[ Detail ] [ External Link ]

  Montgomery Public Schools
http://www.bazelon.org
Date: 2017
By: The Bazelon Center (The Bazelon Center)
[ Detail ] [ External Link ]

  Missouri P&A and Scaletty v. Carnahan
http://www.bazelon.org/missouri-pa-and-scaletty-v-carnahan/
Date: 2017
By: The Bazelon Center (The Bazelon Center)
[ Detail ] [ External Link ]

Docket(s)
No docket sheet currently in the collection
General Documents
Citibank Preliminary Talking ATM Agreement
DR-CA-0004-0001.pdf | External Link | Detail
Date: 07/01/1999
Source: Lainey Feingold website
Citibank Pilot Press Release
DR-CA-0004-0004.pdf | Detail
Date: 11/09/1999
Source: Lainey Feingold website
National Settlement Agreement
DR-CA-0004-0002.pdf | External Link | Detail
Date: 04/01/2001
Source: Lainey Feingold website
Citibank New York Talking ATM Press Release
DR-CA-0004-0003.pdf | Detail
Date: 05/22/2001
Source: Lainey Feingold website
Plaintiff's Lawyers Dardarian, Linda M. (California)
DR-CA-0004-0001 | DR-CA-0004-0002 | DR-CA-0004-0004
Feingold, Lainey [Elaine] (California)
DR-CA-0004-0001 | DR-CA-0004-0002 | DR-CA-0004-0003 | DR-CA-0004-0004
Kilb, Linda D. (California)
DR-CA-0004-0002
Mayerson, Arlene Brynne (California)
DR-CA-0004-0001
Defendant's Lawyers Velella, Benjamin (New York)
DR-CA-0004-0002

- click to show/hide ALL -

new search
page permalink

- top of page -