University of Michigan Law School
Civil Rights Litigation Clearinghouse
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Case Name Trader Joe’s Point of Sale Agreement and Amendment DR-CA-0044
Docket / Court N/A ( No Court )
State/Territory California
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Law Office of Lainey Feingold
Case Summary
In 2006, the American Council of the Blind (ACB), the California Council of the Blind (CCB) and the American Foundation for the Blind (AFB) entered negotiations with Trader Joe's Company, Inc. claiming that the grocer failed to comply with disability statutes. Keypads used on the point of sale ... read more >
In 2006, the American Council of the Blind (ACB), the California Council of the Blind (CCB) and the American Foundation for the Blind (AFB) entered negotiations with Trader Joe's Company, Inc. claiming that the grocer failed to comply with disability statutes. Keypads used on the point of sale devices (credit card readers) at Trader Joe's stores featured only digital screens, which are impossible to read for many of the visually impaired. As a result, customers were forced to tell cashiers their credit card Personal Identification Numbers (PIN), resulting in significant privacy and security issues.

In 2006, the parties agreed to a roll out, in stages, of tactile keypads on California-based Trader Joe's stores. Such devices allow the visually impaired to determine what numbers they are pressing by touch, helping keep PINs secret. Trader Joe's would first test devices and then progressively place tactile keypads on point of sale devices across the state. The parties agreed to later negotiate to determine the time-frame for statewide application.

Abe Hiatt - 03/05/2013


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Issues and Causes of Action
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Issues
Defendant-type
Retailer
Disability
Visual impairment
Discrimination-area
Accommodation / Leave
Discrimination-basis
Disability (inc. reasonable accommodations)
General
Retail Shopping
Plaintiff Type
Private Plaintiff
Type of Facility
Non-government for profit
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12111 et seq.
Defendant(s) Trader Joes
Plaintiff Description American Council of the Blind, the American Foundation for the Blind and the California Council of the Blind.
Indexed Lawyer Organizations Law Office of Lainey Feingold
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer No
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 2006 - 2008
Case Closing Year n/a
Case Ongoing No
Docket(s)
No docket sheet currently in the collection
General Documents
Trader Joe’s Point of Sale Settlement Agreement 06/30/2006
DR-CA-0044-0001.pdf | Detail
Document Source: Lainey Feingold website
Trader Joe’s Point of Sale Press Release 08/18/2009
DR-CA-0044-0002.pdf | Detail
Document Source: Lainey Feingold website
Judges None on record
Monitors/Masters None on record
Plaintiff's Lawyers Dardarian, Linda M. (California)
DR-CA-0044-0001
Feingold, Lainey (California)
DR-CA-0044-0001
Defendant's Lawyers None on record
Other Lawyers None on record

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