Filed Date: 2002
Closed Date: Jan. 1, 2002
Clearinghouse coding complete
In 2001, attorneys representing the blind community entered into structured negotiations with Washington Mutual regarding the bank's accommodations of blind and visually impaired customers. On January 1, 2002, the parties entered into a settlement agreement.
Under the terms of the agreement, Washington Mutual agreed to install talking ATMs across the country. This was the first time that a bank agreed to offer talking ATMs that communicated in Spanish. The bank also agreed to give blind people Braille bank statements, and to make its website accessible to blind and visually impaired customers. The bank agreed to provide large print and audio versions of print information, as well as to give blind customers headphones for the Talking ATMs.
Summary Authors
Kristen Sagar (5/16/2009)
Dardarian, Linda M. (California)
Feingold, Lainey [Elaine] (California)
Fox, John C. (California)
Potashnick, Barbara A (Washington)
Stilman, Scott J (California)
Last updated Aug. 30, 2023, 1:48 p.m.
Docket sheet not available via the Clearinghouse.State / Territory: Washington
Case Type(s):
Key Dates
Filing Date: 2002
Closing Date: Jan. 1, 2002
Case Ongoing: No
Plaintiffs
Plaintiff Description:
individuals who are blind or vision-impaired
Plaintiff Type(s):
Attorney Organizations:
Public Interest Lawyer: Yes
Filed Pro Se: No
Class Action Sought: No
Class Action Outcome: Not sought
Defendants
Washington Mutual, Private Entity/Person
Case Details
Causes of Action:
Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12111 et seq.
Special Case Type(s):
Available Documents:
Injunctive (or Injunctive-like) Relief
Outcome
Prevailing Party: Plaintiff
Nature of Relief:
Injunction / Injunctive-like Settlement
Source of Relief:
Form of Settlement:
Order Duration: 2002 - None