Case: Washington Mutual Agreement

NA | No Court

Filed Date: 2002

Closed Date: Jan. 1, 2002

Clearinghouse coding complete

Case Summary

In 2001, attorneys representing the blind community entered into structured negotiations with Washington Mutual regarding the bank's accommodations of blind and visually impaired customers. On January 1, 2002, the parties entered into a settlement agreement.

Under the terms of the agreement, Washington Mutual agreed to install talking ATMs across the country. This was the first time that a bank agreed to offer talking ATMs that communicated in Spanish. The bank also agreed to give blind people Braille bank statements, and to make its website accessible to blind and visually impaired customers. The bank agreed to provide large print and audio versions of print information, as well as to give blind customers headphones for the Talking ATMs.

Summary Authors

Kristen Sagar (5/16/2009)

People


Attorney for Plaintiff

Dardarian, Linda M. (California)

Feingold, Lainey [Elaine] (California)

Attorney for Defendant

Fox, John C. (California)

Potashnick, Barbara A (Washington)

Stilman, Scott J (California)

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Documents in the Clearinghouse

Document

Washington Mutual Letter of Understanding

Jan. 1, 2002

Jan. 1, 2002

Settlement Agreement

Washington Mutual Talking ATM Press Release

Washington Mutual Talking Settlement Agreement

Aug. 20, 2002

Aug. 20, 2002

Press Release

Docket

Last updated Aug. 30, 2023, 1:48 p.m.

Docket sheet not available via the Clearinghouse.

Case Details

State / Territory: Washington

Case Type(s):

Disability Rights

Key Dates

Filing Date: 2002

Closing Date: Jan. 1, 2002

Case Ongoing: No

Plaintiffs

Plaintiff Description:

individuals who are blind or vision-impaired

Plaintiff Type(s):

Private Plaintiff

Attorney Organizations:

Law Office of Lainey Feingold

Public Interest Lawyer: Yes

Filed Pro Se: No

Class Action Sought: No

Class Action Outcome: Not sought

Defendants

Washington Mutual, Private Entity/Person

Case Details

Causes of Action:

Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12111 et seq.

Special Case Type(s):

Out-of-court

Available Documents:

Injunctive (or Injunctive-like) Relief

Outcome

Prevailing Party: Plaintiff

Nature of Relief:

Injunction / Injunctive-like Settlement

Source of Relief:

Settlement

Form of Settlement:

Private Settlement Agreement

Order Duration: 2002 - None