University of Michigan Law School
Civil Rights Litigation Clearinghouse
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Case Name Washington Mutual Agreement DR-WA-0001
Docket / Court NA ( No Court )
State/Territory Washington
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Law Office of Lainey Feingold
Case Summary
In 2001, attorneys representing the blind community entered into structured negotiations with Washington Mutual regarding the bank's accommodations of blind and visually impaired customers. On January 1, 2002, the parties entered into a settlement agreement.

Under the terms of the ... read more >
In 2001, attorneys representing the blind community entered into structured negotiations with Washington Mutual regarding the bank's accommodations of blind and visually impaired customers. On January 1, 2002, the parties entered into a settlement agreement.

Under the terms of the agreement, Washington Mutual agreed to install talking ATMs across the country. This was the first time that a bank agreed to offer talking ATMs that communicated in Spanish. The bank also agreed to give blind people Braille bank statements, and to make its website accessible to blind and visually impaired customers. The bank agreed to provide large print and audio versions of print information, as well as to give blind customers headphones for the Talking ATMs.

Kristen Sagar - 05/16/2009


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Issues and Causes of Action
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Issues
Plaintiff Type
Private Plaintiff
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. ยงยง 12111 et seq.
Defendant(s) Washington Mutual
Plaintiff Description individuals who are blind or vision-impaired
Indexed Lawyer Organizations Law Office of Lainey Feingold
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer Yes
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 2002 - n/a
Case Closing Year n/a
Case Ongoing No
Docket(s)
No docket sheet currently in the collection
General Documents
Washington Mutual Letter of Understanding 01/01/2002
DR-WA-0001-0001.pdf | External Link | Detail
Document Source: Lainey Feingold website
Washington Mutual Talking ATM Press Release 08/20/2002
DR-WA-0001-0002.pdf | Detail
Document Source: Lainey Feingold website
Judges None on record
Monitors/Masters None on record
Plaintiff's Lawyers Dardarian, Linda M. (California)
DR-WA-0001-0001
Feingold, Lainey (California)
DR-WA-0001-0001
Defendant's Lawyers Fox, John C. (California)
DR-WA-0001-0001
Potashnick, Barbara A (Washington)
DR-WA-0001-0001
Stilman, Scott J (California)
DR-WA-0001-0001
Other Lawyers None on record

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