University of Michigan Law School
Civil Rights Litigation Clearinghouse
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Case Name Sovereign Bank Settlement Agreement DR-MA-0003
Docket / Court NA ( No Court )
State/Territory Massachusetts
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Law Office of Lainey Feingold
NDRN/Protection & Advocacy Organizations
Case Summary
In 2002, attorneys representing the blind community entered into structured negotiations with Sovereign Bank regarding accommodations for blind and visually impaired customers. In November 2002, the parties entered into a settlement agreement.

Under the terms of the settlement, ... read more >
In 2002, attorneys representing the blind community entered into structured negotiations with Sovereign Bank regarding accommodations for blind and visually impaired customers. In November 2002, the parties entered into a settlement agreement.

Under the terms of the settlement, Sovereign Bank agreed to install talking ATMs that could be used by blind and visually impaired customers. The bank also agreed to issue bank statements in Braille for blind customers, and to make its website accessible to people with visual impairments. In addition, the bank agreed to provide large print and audio versions of the print information that it released to the public. Finally, the bank also agreed to give blind people headphones for the talking ATMs.

Kristen Sagar - 05/16/2009


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Issues and Causes of Action
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Issues
Plaintiff Type
Private Plaintiff
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12111 et seq.
Defendant(s) Sovereign Bank
Plaintiff Description individuals who are blind or vision-impaired and who currently have, had, or would like to have one or more bank accounts with Sovereign or would like to use Sovereign Automated Teller Machines (”ATMs”) via a network system
Indexed Lawyer Organizations Law Office of Lainey Feingold
NDRN/Protection & Advocacy Organizations
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer Yes
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 2002 - n/a
Case Closing Year n/a
Case Ongoing No
Docket(s)
No docket sheet currently in the collection
General Documents
Settlement Agreement 11/01/2002
DR-MA-0003-0001.pdf | External Link | Detail
Document Source: Lainey Feingold website
Sovereign Bank Press Release 11/21/2002
DR-MA-0003-0002.pdf | Detail
Document Source: Lainey Feingold website
Judges None on record
Monitors/Masters None on record
Plaintiff's Lawyers Alper, Jane K. (Massachusetts)
DR-MA-0003-0001
Eichner, Stanley J. (Missouri)
DR-MA-0003-0001
Feingold, Lainey [Elaine] (California)
DR-MA-0003-0001
Defendant's Lawyers Lewis, Paul R. (Pennsylvania)
DR-MA-0003-0001
Other Lawyers None on record

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