University of Michigan Law School
Civil Rights Litigation Clearinghouse
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Case Name First Union ATM, Web, and Alternative Format Agreement DR-NC-0001
Docket / Court NA ( No Court )
State/Territory North Carolina
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Law Office of Lainey Feingold
NDRN/Protection & Advocacy Organizations
Case Summary
In 2001, attorneys representing the blind community entered into structured negotiations with First Union Bank regarding accommodations for blind and visually impaired people. On October 19, 2001, the parties entered into a settlement agreement.

Under the terms of the agreement, First ... read more >
In 2001, attorneys representing the blind community entered into structured negotiations with First Union Bank regarding accommodations for blind and visually impaired people. On October 19, 2001, the parties entered into a settlement agreement.

Under the terms of the agreement, First Union agreed to install the first talking ATMs in North Carolina, Maryland, and New Jersey. In January 2003, the parties entered into a second agreement. In this document, First Union agreed to install more talking ATMs. The bank also agreed to make its website accessible to blind and visually impaired people. In addition, the bank began giving blind customers information in Braille, large print, and audio formats. Several years later, Wachovia bought First Union, and as of early 2008, Wachovia has thousands of talking ATMs.

Kristen Sagar - 05/16/2009


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Issues and Causes of Action
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Issues
Plaintiff Type
Private Plaintiff
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12111 et seq.
Defendant(s) First Union National Bank
Wachovia Corporation
Plaintiff Description individuals who are blind or vision-impaired and who currently have, had, or would like to have one or more bank accounts with First Union or would like to use First Union Automated Teller Machines (”ATMs”)
Indexed Lawyer Organizations Law Office of Lainey Feingold
NDRN/Protection & Advocacy Organizations
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer Yes
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 2001 - n/a
Case Closing Year n/a
Case Ongoing No
Docket(s)
No docket sheet currently in the collection
General Documents
Settlement Agreement 10/19/2001
DR-NC-0001-0001.pdf | External Link | Detail
Document Source: Lainey Feingold website
Amendment to Settlement Agreement 01/01/2003
DR-NC-0001-0002.pdf | External Link | Detail
Document Source: Lainey Feingold website
Judges None on record
Monitors/Masters None on record
Plaintiff's Lawyers Dardarian, Linda M. (California)
DR-NC-0001-0001 | DR-NC-0001-0002
Earle, Thomas (California)
DR-NC-0001-0001
Feingold, Lainey (California)
DR-NC-0001-0001 | DR-NC-0001-0002
Meek, Robert W. (Pennsylvania)
DR-NC-0001-0002
Defendant's Lawyers Culp, Marylin E (North Carolina)
DR-NC-0001-0001 | DR-NC-0001-0002
Other Lawyers None on record

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