University of Michigan Law School
Civil Rights Litigation Clearinghouse
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Case Name Bank One Final Agreement DR-OH-0001
Docket / Court NA ( No Court )
State/Territory Ohio
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Law Office of Lainey Feingold
Case Summary
In 2001, attorneys representing the blind community entered into structured negotiations with Bank One. On April 15, 2001, the parties entered into a settlement agreement.

Under the terms of the agreement, the bank agreed to install Talking ATMs that could be used by blind and visually ... read more >
In 2001, attorneys representing the blind community entered into structured negotiations with Bank One. On April 15, 2001, the parties entered into a settlement agreement.

Under the terms of the agreement, the bank agreed to install Talking ATMs that could be used by blind and visually impaired people. The bank also agreed to give blind people headphones for the talking ATMs and to train its staff to be able to assist visually impaired persons who needed the talking ATMs.

In June 2003, the parties entered into a second agreement. Under this second document, Bank One (which had been acquired by Chase Bank) agreed to install 1,500 talking ATMs. The bank also agreed to give blind people at those locations headphones for the Talking ATMs and to train the impacted staff. The bank agreed to provide bank statements in Braille and Large Print and audio. Bank One also agreed to make changes to its website so it would be easier for people with disabilities to use. By early 2008, the group had more than 9,000 Talking ATMs.

Kristen Sagar - 05/16/2009


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Issues and Causes of Action
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Issues
Plaintiff Type
Private Plaintiff
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. ยงยง 12111 et seq.
Defendant(s) Bank One
Plaintiff Description individuals with vision impairments who currently have, had, or would like to have one or more bank accounts with Bank One or would like to use Bank One Automated Teller Machines via a network system
Indexed Lawyer Organizations Law Office of Lainey Feingold
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer Yes
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 2003 - n/a
Case Closing Year n/a
Case Ongoing No
Docket(s)
No docket sheet currently in the collection
General Documents
Preliminary Agreement 04/15/2001
DR-OH-0001-0002.pdf | External Link | Detail
Document Source: Lainey Feingold website
Settlement Agreement 06/01/2003
DR-OH-0001-0001.pdf | External Link | Detail
Document Source: Lainey Feingold website
Judges None on record
Monitors/Masters None on record
Plaintiff's Lawyers Dardarian, Linda M. (California)
DR-OH-0001-0001 | DR-OH-0001-0002
Feingold, Lainey (California)
DR-OH-0001-0001 | DR-OH-0001-0002
Defendant's Lawyers Goldstein, Lynn A (Illinois)
DR-OH-0001-0002
Neidenthal, Randall C (Ohio)
DR-OH-0001-0001
Other Lawyers None on record

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