University of Michigan Law School
Civil Rights Litigation Clearinghouse
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Case Name American Express Braille and Large Print Agreement DR-CA-0016
Docket / Court NA ( No Court )
State/Territory California
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Law Office of Lainey Feingold
Case Summary
In 2004, attorneys representing the blind community entered into structured negotiations with American Express regarding the company's accommodations for blind and visually impaired customers. On March 25, 2005, the parties entered into a settlement agreement.

Under the terms of the ... read more >
In 2004, attorneys representing the blind community entered into structured negotiations with American Express regarding the company's accommodations for blind and visually impaired customers. On March 25, 2005, the parties entered into a settlement agreement.

Under the terms of the agreement, American Express agreed to provide Braille and Large Print information to all customers. Blind customers in the U.S. would be able to receive credit card statements and year end statements in these formats, rather than in the normal print format.

Kristen Sagar - 05/12/2009


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Issues and Causes of Action
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Issues
Plaintiff Type
Private Plaintiff
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. ยงยง 12111 et seq.
Defendant(s) American Express Centurion Bank and American Express Bank, FSB
American Express Travel Related Services Company, Inc.
Plaintiff Description blind and visually impaired persons
Indexed Lawyer Organizations Law Office of Lainey Feingold
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer Yes
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 2005 - n/a
Case Closing Year 2005
Case Ongoing No
Docket(s)
No docket sheet currently in the collection
General Documents
Settlement Agreement 03/25/2005
DR-CA-0016-0001.pdf | External Link | Detail
Document Source: Lainey Feingold website
American Express Braille Press Release 06/09/2005
DR-CA-0016-0002.pdf | Detail
Document Source: Lainey Feingold website
Judges None on record
Monitors/Masters None on record
Plaintiff's Lawyers Dardarian, Linda M. (California)
DR-CA-0016-0001
Feingold, Lainey [Elaine] (California)
DR-CA-0016-0001
Defendant's Lawyers None on record
Other Lawyers None on record

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