University of Michigan Law School
Civil Rights Litigation Clearinghouse
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Case Name Staples Accessible Web Site and Point of Sale Settlement Agreement DR-CA-0007
Docket / Court NA ( No Court )
State/Territory California
Case Type(s) Disability Rights-Pub. Accom.
Attorney Organization Law Office of Lainey Feingold
Case Summary
During 2008, public interest attorneys representing the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), the California Council of the Blind (CCB), and the Bay State Council of the Blind (BSCB) used structured negotiation to establish a settlement agreement with the ... read more >
During 2008, public interest attorneys representing the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), the California Council of the Blind (CCB), and the Bay State Council of the Blind (BSCB) used structured negotiation to establish a settlement agreement with the publicly traded office supply company Staples.

Under the settlement, Staples agreed to install tactile point of sale devices at all of its California stores by December 31, 2009, and in all of the rest of its stores nationwide by no later than April 30, 2010. The tactile POS machines have tactile keys arranged like a standard telephone keypad, and allow blind and visually impaired customers to independently enter PINs and other confidential information when purchasing products at Staples stores. Under the Settlement Agreement, Staples will also upgrade its commercial web site by no later than June 30, 2009 to make it compliant with Priorities 1 and 2 of the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium.

As of the date of this summary, Staples is bringing its point of sale devices into compliance with the agreement.

Kristen Sagar - 05/11/2009


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Issues and Causes of Action
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Issues
Plaintiff Type
Private Plaintiff
Causes of Action Americans with Disabilities Act (ADA), 42 U.S.C. ยงยง 12111 et seq.
Defendant(s) Staples
Plaintiff Description people with vision loss
Indexed Lawyer Organizations Law Office of Lainey Feingold
Class action status sought No
Class action status granted No
Prevailing Party Plaintiff
Public Int. Lawyer Yes
Nature of Relief Injunction / Injunctive-like Settlement
Source of Relief Settlement
Form of Settlement Private Settlement Agreement
Order Duration 2009 - n/a
Case Closing Year 2009
Case Ongoing No
Docket(s)
No docket sheet currently in the collection
General Documents
Settlement Agreement
DR-CA-0007-0001.pdf | External Link | Detail
Document Source: Lainey Feingold website
Press Release 04/23/2009
DR-CA-0007-0002.pdf | External Link | Detail
Document Source: Lainey Feingold website
Judges None on record
Monitors/Masters None on record
Plaintiff's Lawyers Dardarian, Linda M. (California)
DR-CA-0007-0001
Feingold, Lainey (California)
DR-CA-0007-0001
Defendant's Lawyers Storms, Merrill F. Jr. (California)
DR-CA-0007-0001
Other Lawyers None on record

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